Legal

Data Processing Agreement

The contract behind the promises — available to every customer on request.
Available to customers on request

What the DPA is

A Data Processing Agreement (DPA) is the contract that sets out how Prosidir processes personal data on your behalf. When you put disciplinary case material into Prosidir — your employees’ information, hearing recordings, evidence — you are the responsible party (controller) and Prosidir acts as your operator (processor). The DPA puts that relationship in writing, which your own POPIA compliance will want.

What it covers

  • The subject matter, nature and purpose of the processing — running your disciplinary processes.
  • The types of personal data (including employee and hearing data) and categories of data subjects.
  • Our obligations as your processor: confidentiality, security, and processing only on your instructions.
  • The use of sub-processors, including our AI providers and the never-used-for-training commitment.
  • How we assist with data-subject requests and breach notification.
  • Safeguards for cross-border transfers.
  • Return and deletion of data at the end of the agreement — the export-and-delete commitment.

How to get it

Because a DPA is signed between you and Prosidir, we provide it on request rather than posting it publicly.

Request the DPA